Billing Terms and Conditions

Last updated: September 21, 2026

These Billing Terms and Conditions apply to all purchases from nuvitora.com, operated by Elevate Media LLC, doing business as Nuvitora ("Nuvitora," "we," "us").

1. Currency and pricing

Prices are listed in US Dollars (USD) unless your local currency is shown at checkout. If you pay in another currency, the final amount charged by your bank may vary slightly because of exchange rates or foreign transaction fees set by your card issuer.

2. Payment methods

We accept major credit and debit cards, Shop Pay, Apple Pay, Google Pay and PayPal. Payments are processed securely by Shopify Payments and PayPal. We do not store your full card details.

3. When you are charged

For one-time orders, your payment method is charged when you place your order. The charge will appear on your statement from Nuvitora or Elevate Media LLC.

4. Subscription billing

  • If you choose Subscribe & Save, you authorize us to charge your payment method automatically every 35 days, at the subscription price shown at checkout, until you cancel.
  • Each recurring charge is made on or around your renewal date, and your order ships after it is processed.
  • You can skip, pause or cancel at any time with no fee. To avoid your next charge, cancel at least 2 days before your renewal date through your account or by emailing support@nuvitora.com.
  • If a recurring payment fails, we may retry the charge and will notify you by email. Your subscription may be paused if payment cannot be completed.

5. Taxes and duties

Applicable sales tax is calculated at checkout. International orders may be subject to import duties or taxes charged by the destination country, which are the customer's responsibility.

6. Shipping charges

Shipping is currently free on all orders.

7. Promotions and free gifts

Discounts and free gifts are applied automatically at checkout when your order qualifies. Free gifts have no cash value and are limited to one of each gift per order.

8. Refunds

Refunds are issued to your original payment method as described in our Refund Policy, including our 90-day money-back guarantee. Banks usually take 5 to 10 business days to post a refund.

9. Billing questions and disputes

If you see a charge you do not recognize or have a billing question, please contact us first at support@nuvitora.com or +1 (929) 561-7670. We can usually resolve issues faster than a bank dispute.

10. Contact

Elevate Media LLC (Nuvitora), 1001 S. Main St. STE 600, Kalispell, MT 59901, USA. Email: support@nuvitora.com. Phone: +1 (929) 561-7670. Hours: Monday to Friday, 11 AM to 5 PM ET.